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Product: Heavy Equipment Operator Manual
Situation
AAA Cranes has been producing extra-duty construction cranes and similar equipment for over 50 years. They are known in their industry as a world-wide leader in their market. For the past six years we have partnered with AAA to provide localized Operator Manuals for 15 overseas markets. Because we have been creating and maintaining translation memories (TMs) for each target language over the years, AAA’s localization costs are typically 1/3 of what they would be paying without these TMs. Also, because up to 80% of a given Operator Manual's content is shared with previously written manuals, the quality and consistency of the content is exemplary.
Project Scope
A typical AAA Crane manual is written using a standardized template in FrameMaker and is between 15,000 and 25,000 words to be localized into 15 languages.
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Because of the high leveraging across AAA Crane product documentation, we have been able to shave several weeks off the normal translation process. Depending on the amount of leveraging available, we would take between 5-7 weeks to deliver a 25,000-word manual in 15 languages. |
Process
In this case, our localization process has been modified to maximize the benefits of leveraging across the various products. We begin the project by reviewing the English master document in order to confirm that AAA’s writers adhered to the style template. Following this review, we leverage the source text against our TM by language. These pre-translated files are then forwarded to each target language translation team. Following translation of the new text and copy editing ofthe new and leveraged text, the files are formatted, proofread and sent through our quality assurance (QA) review prior to delivery. Following delivery, we update each target language TM with the newly translated materials. |
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